How to delete your account in the Master Clients app and what data is deleted.
Company clients
Open the app → "Profile" tab → "Delete account" → confirm.
Deleted: the app account (phone number), all sign-ins on phones, push notification subscriptions and notification history. Appointments, visits and bonuses stay with the companies where you were booked — that is the company's data; to delete it as well, contact the company or write to us.
Company staff
Open the app → "More" tab → "Delete account" → enter your password.
- Administrator, manager, specialist: your sign-in is deleted immediately, all sessions are ended and phones are unsubscribed from notifications. Appointments, clients and the staff record stay with the company.
- Owner: the whole company is deleted — its database with all clients, appointments, finances and files, and the sign-ins of all staff. The request is completed within 7 days and confirmed by email. You can cancel it until the company is deleted by replying to that email.
Without the app
Email info@masterkassa.com from the address used in your account (clients — include your phone number) with the subject "Delete account". We will reply and delete the account within 7 days.
What is kept after deletion
Only what the law requires, such as fiscal receipts and subscription invoices. Push delivery logs are deleted automatically after 30 days and in-app notifications after 90 days.
See also our privacy policy.